At Modern Commune, we value your satisfaction and want to ensure you have a hassle-free shopping experience. If, for any reason, you are not satisfied with your purchase, you can return the product within 30 days of purchase. We offer three options for returns: exchange, store credit, or a refund to your original payment method. However, there are certain exceptions and guidelines to keep in mind.

Exceptions to Return Policy

  • Discounted items from a final sale cannot be returned for a refund or exchange.
  • Perishable goods, such as food and drinks, cannot be returned for a refund or exchanged.
  • Beauty products must be returned unused in the original packaging within 14 days of purchase.

Return Guidelines

All returned products must be unworn, in the original packaging, and with the original tags still attached. Returns that do not meet these requirements will not be eligible for a refund or exchange.

  • Special collections items must be returned within 14 days of purchase.
  • If the item was purchased from an individual seller, refer to their return policy; otherwise, it will follow our standard return policy.

Return Process

  1. Email us at [contact@moderncommune.com] with your order number and which items you would like to return. We will provide you with a free return shipping label.
  2. Ensure the items you’re returning show no signs of use and have the original tags attached.
  3. Package the products securely in their original packaging.
  4. If you choose to return via post office, place the products into the shipment packaging and attach the provided return shipping label.
  5. Bring your package to the post office.

Return Processing

  1. We will process your return within 14 days of receiving the package and assess its eligibility.
  2. After the return has been accepted, you can expect your refund within 5-10 business days, depending on your bank.
  3. Please remember that we are unable to accept returns for products that do not meet our guidelines or fall under the specified exceptions.
  4. For any further questions or assistance, feel free to contact our customer support team at [customer-support@monderncommune.com].

Thank you for choosing Modern Commune, and we look forward to serving you again in the future.